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Spiritual Care and Chaplaincy

St Nicholas Hospice Care’s Spiritual and Chaplaincy team is available to offer pastoral, religious and spiritual care to all those receiving our services, those people that are important to them and to staff and volunteers.

The Spiritual care and chaplaincy team is committed to supporting spiritual, religious and pastoral needs both in the hospice building and throughout the communities we serve.

The team offers support and a listening ear as well as arranging remembrance services and offering sacramental support when requested and appropriate.

The team can help with practical issues such as planning funerals, officiating at funerals, and liaising with other faith ministers.

To make a referral please contact our referrals team on 01284 702525 (Mon – Fri, 0830-1630).

On this page you will find:
•  An introduction to our spiritual care and chaplaincy team
•  Importance of spiritual and religious needs
•  GraveTalk
•  Hearts for the Hospice
•  Spiritual and religious support for your loved one
•  Multifaith resources
•  Local support
•  Information for local faith leaders
•  Online live streaming of services
•  Music for reflection and peace
•  Thought of the week
•  General resources
•  Some prayers
•  Learn more about spiritual care and end of life through education
•  End of life resources

Please note, many of the links below are directed to third party websites. Although we make every effort to ensure these links are accurate, up to date and relevant, St Nicholas Hospice Care cannot take responsibility for pages maintained by external providers.

All of us are different with individual needs, expectations and wishes. People of a particular faith may have religious wishes that they would like fulfilled. Spiritual care has many definitions; it is “essentially providing a safe and hospitable place where people can choose to explore spirituality in the way that suits them best” (White 2006:104).

  • We provide care for all those living with caring, dying, death and grief.
  • We recognise that spirituality is unique for each person, therefore, the support we offer is person-led.
  • We will respond with sensitivity to the needs of the individual.
  • We offer empathy, compassion, a listening ear and support for all.
  • We will endeavour to make contact with any faith leaders at your request.
  • We are part of holistic care offered by St Nicholas Hospice Care.
  • We lead “Light up a Life” events that are an opportunity to remember those we love who have died.
  • We offer a 24-hour on-call service for those on our in-patient ward.
  • We visit when requested those throughout our community at home or in care homes. 

Importance of Spiritual and Religious needs

The spiritual and religious needs of a person are very important. If your loved one or the person in your care or their family is seeking religious support, it is important to ask questions, to enable you to know what support is wished for and needed. Ask if the person can share what is important to them, the things that make them who they are and who is in their network of care and support.

The following questions might aid you in getting the conversation started. It is important to listen to what is being said or avoided.

Sources of Hope:
What keeps you going in difficult times?
Organised religion:
Are you part of a religious or spiritual community? How does that help you?
Personal spirituality:
What spiritual beliefs do you find most helpful to you personally?
Effect of healthcare:
Is there anything I can do to help you cope spiritually at this time?

Find out more about the HOPE model for spiritual assessment


Creating a space where questions can be shared, discussed and considered is behind one of our Hospice’s educational courses.
For those with questions about death and dying having someone to talk to can often be invaluable – but how do you start those conversations?

This video explains GraveTalk in further detail and includes questions discussed during one of our sessions.

Find out more by clicking here.

Hearts for the Hospice

Knitted hearts presented in hands

Over the coming weeks and the on-going challenges that the coronavirus will pose, the need to help families and friends cope with dying, death and grief and continue to feel connected is so important.

The knitted hearts, made and donated by so many Hospice staff, volunteers and people from across our community, have over recent months supported individuals to feel less isolated and more connected with loved ones; they can be given to those unable to see and be close to the people important to them.

We hope that these tokens help to forge emotional links between loved ones, creating a feeling of togetherness, which we hope will give peace and comfort to those who need it.

If you or someone you care for would like a heart, please email If your loved one is at the Hospice, please speak to a member of staff or phone 01284 766133.

Spiritual and religious support for your loved one

If your loved one belongs to a local faith community, they may wish to have some connection with their own faith leader. At this time our spiritual care and chaplaincy team or other local faith minister may not be able to visit someone in person. However, prayers may be said and conversations had that bring comfort found by phone or video link.

The links below will enable you to find different worshiping communities, both nationally and locally.

Local Multi-Faith Organisations

Interfaith resources

View the annual Calendar of festivals.

Local support

Below you will find links to local support relating to different faiths.

We have also produced a guide to the spiritual and religious needs of people in our care and those important to them at the end of life. You can read this by clicking here.



There are many different Christian faith groups. Please follow this link for a list.

Individual churches of Suffolk may be members of Churches Together in Britain and Ireland, and one of the four national ecumenical organisations, through their national denomination or organisation. 

Daily Hope also offers music, prayers and reflection as well as services – 0800 804 8044




Other faith groups and organisations

For local faith leaders

The Spiritual Care and Chaplaincy Team can be a resource to support you as ministers and the local community by signposting to local relevant people or bereavement support. Please email us at

Online live streaming of services

During the Covid-19 outbreak, services and masses may be restricted. Please check your local community for up to date information. Some communities are live streaming services and masses and some of these can be viewed using the links below:

Music for reflection and peace

The Spiritual Care and Chaplaincy Team has provided some music that may offer reflection and peace. Please feel free to sing along or listen to well-known hymns ‘Amazing Grace’ and ‘The Lord’s My Shepherd’, and a piece of instrumental music entitled ‘Peace’.

Thought for the Week

The Spiritual Care and Chaplaincy Team is made up of volunteers of different faith traditions. Some have decided that they would like to share their own personal thoughts, stories and reflections which they hope will inspire positive thoughts. Here are their ‘Thoughts for the week’.

Some prayers

Please see below a selection of links to different of prayers, which you may find comforting at certain points during a difficult time.

Learn more about spiritual care and end of life through education


GraveTalk is an opportunity for learning from one another in a safe environment where questions can be shared and discussed.

Find out more about the Hospice’s GraveTalk sessions

General resources

The Church of England

Diocese of St Edmundsbury and Ipswich

The Roman Catholic Diocese of East Anglia

Muslim Community in Bury St Edmunds


Methodist Church

With thanks from the Reverend Canon Sister Sharon Connell to all those who took the time to give feedback and contribute to the content of this page:

St Nicholas Hospice Care chaplaincy volunteers
St Nicholas Hospice Care colleagues
Suffolk Coalition of Disabled People
Suffolk GP Federation
Local Councillors
East of England Ambulance Service
Healthwatch Suffolk
Racing Welfare