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Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.


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About us

St Nic’s is a welcoming place where someone with a life-limiting condition can get the specialist care, emotional and practical support they need.

We’re here to enable people to have a good quality of life, for as long as possible. That might mean managing pain and other symptoms; giving personal care; providing physiotherapy to keep someone mobile; offering counselling to work through difficult emotions; or arranging special activities to make all-important memories with loved ones.

We look after people on our ward or wherever they call home – whether that’s their own home, living with family, or in a care setting. We look after their family and friends too, because when someone is facing the end of their life, it affects everyone around them. We can offer practical help when caring for a loved one, answer difficult questions, or just be a listening ear in the hard times.

Our vision, mission and values

Vision: Everyone in our communities has support, dignity and choice when facing dying, death and grief.

Mission: We strive for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no-one in West Suffolk and Thetford has to face dying, death and grief alone.

Values: Our values are Compassion, Accountability, Respect and Equity.

How much does it cost to run the Hospice? Where does the money come from?

It costs around £8 million to run the Hospice each year. That’s equivalent to £22,000 per day. We receive some statutory funding, which covers around 20% of our costs. But we still need to generate a further £17,500 of income per day to be here for the people who need us.

We’re totally reliant on the goodwill of our community to keep the Hospice running, by generously giving their money or their time as volunteers. On behalf of everyone we care for, we’re so grateful for the amazing support we receive.

We’re celebrating 40 years of caring. Have you heard about our special event, Thankful: a service of remembrance and celebration?

Join us on May 12 for a special service of remembrance for all who have received our care during the past 40 years. Learn more and reserve your place here.

Just some of the activities keeping services free of charge