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Our core values create the foundation for everything we do

They guide the way we work together to care for our people and support their loved ones.

Our values, which are rooted in the charity’s early days, create our culture and are a combination of all our actions, behaviours and decisions.

Compassion (What you can expect from our people)

Care with warmth, kindness and honesty

Listen (How we treat people)

What’s important to you will be understood and not judged

Team spirit (How we work together)

Working together takes respect, friendship, trust and a touch of laughter

Learn (How we lead and develop)

Knowledge and skills should be shared generously

Resilience (Our attitude towards change and the future)

Courage to move and grow with life’s changes