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Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.


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About us

St Nicholas Hospice Care is a local charity, which strives for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no-one in West Suffolk and Thetford has to face dying, death and grief alone.

St Nic’s supports thousands of local people. Hospice support is there not just for patients, but for their families and friends too, offering everything from specialist medical and bereavement care to practical help

We aim to provide the very best experiences for those facing dying, death and grief, with our actions and behaviours promoting the charity’s values of compassion, accountability, respect, and equity.

We provide care and support throughout West Suffolk and Thetford. This may be at our hospice site in Bury St Edmunds or wherever the person calls home, through our Community Team.

We also provide bereavement support for children and young people through our Nicky’s Way programme. This can be accessed by any child in West Suffolk or Thetford, whether or not the person that has died was cared for by the Hospice.

How much does it cost to run the Hospice? Where does the money come from?

It costs around £9.5 million a year to run our Hospice services. That’s equivalent to £26,000 per day. Even with statutory funding support, we face a daily shortfall of £18,000. This gap must be filled through fundraising, retail, legacies, and other income sources.

We’re totally reliant on the goodwill of our community to keep the Hospice running, by generously giving their money or their time as volunteers. On behalf of everyone we care for, we’re so grateful for the amazing support we receive.

Every penny raised for St Nic’s makes a difference to a person and those special to them facing dying, death and grief.

Our vision and mission

Vision: Everyone in our communities has support, dignity and choice when facing dying, death and grief.

Mission: We strive for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no-one in West Suffolk and Thetford has to face dying, death and grief alone.