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The Donation Centre – Bury St Edmunds
Opening Times: Monday to Thursday from 9am to 4pm and from 9am to 3.30pm on a Friday. Please telephone to book a slot if you wish to drop off donated items.
Telephone: 01284 747622
Our Donation Centre, on Chapel Pond Hill, Bury St Edmunds, is open Monday to Friday.
A slot booking system is in operation and we’ll only be able to accept donated items from those who have pre-booked. To book your slot please call 01284 747622.
We’re pleased to say that all of our shops have now re-opened.
Social distancing measures are in place, hand sanitiser is available for customer use, and we’d ask that those who are able to wear a face mask or covering when in-store. All government guidelines are being followed and would ask that customers support our staff and volunteers to do so.
The Haven Café
We’re looking forward to welcoming back our regular customers, and saying hello to some new ones when our Haven Café in the Haverhill Hub re-opens its doors on Tuesday, 18 May.
There will be plenty of homemade food to enjoy, with seating inside the café and outside in our lovely garden.
Opening hours are Tuesday – Saturdays from 10am-4pm.
We will of course be following all government guidelines. This means we will ask every customer to scan the NHS QR code using their NHS COVID-19 app, or provide their name and contact details. If you are visiting the café as a group, we will need the details of everyone, not just a lead member of the group.
Browse our range of new goods and buy online
In addition to items in our stores, we also have a selection of new goods, which as well as being in shops are also available to purchase online.
Browse through our range of gifts, accessories and household items by clicking here.
Shop opening hours
Barton Road, Bury St Edmunds: open Monday to Saturday from 9am to 4.30pm. At the current time, this store is unable to accept donated items.
St John’s Street, Bury St Edmunds: Open Monday to Saturday from 9.30am to 4.30pm, and donations are being accepted at this store.
Long Melford: open Monday to Saturday from 9.30am to 4.30pm, and this store will be accepting donations.
Haverhill: open Monday to Saturday from 9.30am to 4pm, and this store will be accepting donations.
Brandon: open Monday, Tuesday, Thursday, Friday and Saturday from 9.30am to 4.30pm. This store will be closed on Wednesdays and, at the current time, is unable to accept donated items.
Sudbury: open Monday to Saturday from 9.30am to 5pm, and donations are being accepted at this store.
Newmarket: open Tuesday to Saturday from 9.30am to 4.30pm. This store will be closed on Mondays and is accepting donations.
Mildenhall: open Monday to Saturday from 9.30am to 5pm, and donations are being accepted at this store.
Thank you to all of our customers who have supported us throughout these difficult times. Our staff and volunteers much appreciate your kindness.
Donation Centre, Unit 4A & B, Chapel Pond Hill, Bury St Edmunds IP32 7HT
We accept your pre-loved furniture, clothes, bric-a-brac, books and household items
If you are getting new furniture we would be delighted if you choose to donate your pre-loved sofas, tables and chairs, wardrobes, etc. to the Hospice.
Due to the current situation, we are currently not collecting furniture from customers houses until further notice.
If you are having a spring clean and clearing out your wardrobe, please bring any unwanted clothes, bric-a-brac and small items of furniture directly to us, but please remember to book a slot.
Please note: we are considering all government advice and guidance. While every effort is being made to ensure this page’s information is correct, things are subject to change.