Phone human-readable description of the message we trying to accomplish. Search human-readable description of the message we trying to accomplish. Map pin human-readable description of the message we trying to accomplish.
Long Melford

Need advice?

Call our 24h help line
01284 766133
We’re here to help

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care.

Long Melford

Opening Times: Monday to Saturday from 9.30am to 4.30pm.

Telephone: 01787 468626

Shop address:
10 Hall Street, Long Melford CO10 0JF

Situated in a prime spot our Long Melford shop is a treasure trove of clothes, accessories and much more besides.

This boutique store sells a variety of high-quality pre-loved items, and customers can be sure of a warm welcome from our staff and volunteers.

The shop is also your point of contact for your local Hospice. So to find out the latest news on fundraising events, our Hospice Neighbours volunteers, clinical service information please pop in.

Covid-19 information

After July 19, government restrictions are changing, including the use of face masks and social distancing. In our shops, the safety of our customers, volunteers and staff remains a paramount concern.

In our stores, we will be following guidance from the Charity Retail Association.

Our staff and volunteers will continue with the rigorous hygiene measures we already have in place. These include increased hand washing, using hand sanitiser, regular cleaning of touchpoints and enhanced cleaning within shops. Till screens will also remain in place, and we’d encourage contactless payment where possible.

Unless exempt, our staff and volunteers will continue to wear face masks, coverings or visors. Although we will not be actively limiting the number of people in our stores, we will be mindful of overcrowding, and should it be needed during busy periods, we may ask people to wait before entering shops.

With the number of Covid-19 cases rising, we want to create a comfortable experience for all. So, if you can support us by maintaining social distancing when shopping in-store, wearing a mask or face covering, unless exempt, and using the hand sanitiser provided, we would be most grateful.

Shop opening hours

Long Melford: open Monday to Saturday from 9.30am to 4.30pm.

Newmarket: open Monday to Saturday from 9.30am to 4.30pm.

Barton Road, Bury St Edmunds: open Monday to Saturday from 9am to 5pm. If you have items such as clothing, shoes, bags and linens these can be placed in the pink clothing bags outside the store. If you have any other items to donate, please book a slot at our nearby Donation Centre on Chapel Pond Hill.

St John’s Street, Bury St Edmunds: Open Monday to Saturday from 9.30am to 4.30pm.

Haverhill: open Monday to Saturday from 9.30am to 4pm.

Brandon: open Monday to Saturday from 9am to 5pm.

Sudbury: open Monday to Saturday from 9am to 5pm.

Mildenhall: open Monday to Saturday from 9.30am to 5pm.

If you have donated items for our stores, please remember you can take items to our Donation Centre, on Chapel Pond Hill, Bury St Edmunds. For more information, click here.

Social distancing measures are in place in all our stores, hand sanitiser is available for customer use, and we’d ask that those who are able to wear a face mask or covering when in-store. All government guidelines are being followed and would ask that customers support our staff and volunteers to do so.

The Haven Café

Our Haven Garden Café at our Haverhill Hub is open Tuesday – Saturday from 10am-4pm.

There is plenty of homemade food to enjoy, with seating inside the café and outside in our lovely garden.

We will of course be following all government guidelines. This means we will ask every customer to scan the NHS QR code using their NHS COVID-19 app, or provide their name and contact details. If you are visiting the café as a group, we will need the details of everyone, not just a lead member of the group.

Browse our range of new goods and buy online 

In addition to items in our stores, we also have a selection of new goods, which as well as being in shops are also available to purchase online.

Browse through our range of gifts, accessories and household items by clicking here.

 

Please note: we are considering all government advice and guidance. While every effort is being made to ensure this page’s information is correct, things are subject to change.