Senior Clinical Administrator (Internal Vacancy)

St Nicholas Hospice Care is a successful and much-loved charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help. St Nicholas Hospice is dedicated to its vision for everyone in our communities to have support, dignity and choice when facing dying, death and grief. We strive for something better in the provision of high-quality care and do this by living our values: Compassion, Accountability, Respect and Equity.

To ensure we provide the best care to patients and families, our behind the scenes clinical administration team is crucial in ensuring our services run effectively and proactively. An internal vacancy has arisen in the Clinical Administration Team for a Senior Clinical Administrator.

We are looking for someone who will act as Deputy for the Clinical Systems & Administration Manager to a team of Administrators to ensure a skilled, responsive and high quality administrative service across the Clinical Directorate including other areas as required.

The successful applicant will demonstrate expertise in key areas of system management including but not exclusively the use of SystmOne with the ability to build SystmOne templates and deliver training for groups of SystmOne users. The role also includes accurate data collection, including the presentation and simple analysis of non-complex data sets to demonstrate operational effectiveness and helping to develop existing systems and processes.

This role will be needed to frequently act as a first point of contact for those accessing SNHC by telephone and on occasion in person.

View the full job description and person specification: Senior Clinical Administrator – Job Description

Contract details

Full time, permanent position
£29,492.53 per annum
37 hours per week

Employee benefits:

• Free onsite parking
• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or continuation of your current NHS pension (subject to criteria)
• Life assurance
• Access to Blue Light Care scheme and associated discounts

Closing date: 21 April 2025

We look forward to hearing from you

For further information please contact Gillian Allen, Senior Clinical Administrator, Clinical Admin Office.

To apply, please follow this link:

• Apply

Location, St Nicholas Hospice Care, Hardwick Lane, Bury Saint Edmunds, UKContract details, Permanent, Full Time, £29,492.53