Phone human-readable description of the message we trying to accomplish. Search human-readable description of the message we trying to accomplish. Map pin human-readable description of the message we trying to accomplish.

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.


Your Experience survey

If you have used our Hospice's services, please consider taking some time to inform us of your experience.


Items for our charity shops

Household, clothing and smaller items for resale in our shops and Donation Centre.

We accept: 

• Good quality clothing, shoes, jewellery, accessories, homeware, kitchenware
• Toys, games, jigsaws in clean and complete condition with safety markings where relevant
• Mirrors and pictures
• Books
• Small electricals, e.g. lamps, kettles, food mixers, if in full working condition and with a UK plug
• Technology including cameras and HDMI-enabled TVs
• Commercial media on CD, DVD and BluRay, but not videotape or cassettes
• (For drop-off at the Donation Centre only) Smaller items of good quality furniture

We currently have a 3 bag/box limit on clothing and books (i.e. large bin bag size).

We cannot accept: 

• Any items that are dirty, with missing parts or in need of repair
• Used pillows, duvets and quilts
• Used household textiles, e.g. duvet covers, pillowcases, curtains, blinds
• Used underwear and swimwear
• Children’s toys without safety markings
• Children’s equipment (car seats, booster seats, pushchairs, cots, mattresses, garden toys, etc.)
• Pet bedding
• Personal safety equipment, e.g. (motor)cycle or riding helmets
• Personal hygiene/beauty equipment e.g. foot spas, shavers, etc.
• Chrome/glass TV stands
• Home recordings on any media
• Magazines
• Picture frames
• Ivory
• Weapons

Please note this list is not exhaustive, so contact your local shop before making the journey to check whether your item(s) are suitable for us to resell.

Furniture for collection (please contact the Donation Centre)

We accept: 

• Sofas and chairs including recliners
• Sideboards, dressers and console tables
• Wardrobes (single or double)
• Chests of drawers
• Bedframes (with or without mattress)
• Divans (only with matching, good quality mattress)
• Mattresses in standard UK sizes
• Domestic style desks
• Good quality modern fridge freezers and under-counter fridges
• Standard/floor lamps
• Dining tables and chairs
• Occasional tables and bedside cabinets

Any upholstered items must have a fire label. All items are subject to a viewing appointment and will be assessed on both style and condition. Please don’t be disappointed if we are unable to accept items. Our van drivers will make the final decision.

We cannot view/collect: 

• Broken or dirty items, or those in need of repair
• Upholstered items with no fire label
• Corner units (TV units, storage/display units)
• Most large display units with glazed tops and cupboards below
• Chrome/glass TV stands
• Large wardrobes (triple+)
• Glass-topped tables with no safety glass marking
• Headboards on their own
• Commercial office furniture
• Adjustable beds
• Divan bases without a matching, good-quality mattress
• Pianos
• Washing machines
• Dishwashers
• Chest freezers
• Gas appliances
• Integrated/built-in kitchen appliances
• Smaller items that can be brought in by car

Please note this list is not exhaustive, so do contact the Donation Centre if in any doubt about the suitability of your item(s).

Please also check the Suffolk Recycles A-Z webpage and your local council’s bulky waste service to dispose responsibly of items that we are unable to take.