This Christmas, bring comfort and compassion to families in need

We know that every moment counts.

This Christmas, we’re asking for your help to support our patients and their families during some of the hardest times of their lives.

With an increasing need for hospice care, and having experienced a local funding cut to palliative care services in Thetford, our resources are stretched further than ever before. Your generosity will help us meet the urgent needs of families in West Suffolk and Thetford, providing the compassionate care they deserve.

Our commitment to compassionate care and our recent increase in beds

Hello, I’m Natasha, the Ward Manager at St Nicholas Hospice. Over the years, I’ve witnessed the incredible impact our care has on families.

But it was only when my own Gran was here that I truly understood the depth of this work. As I sat by her side, I was moved by every small act of kindness from the nurses – the tea and toast in the mornings, the quiet moments where they simply listened. These gestures brought peace to my family in a difficult time, and they’re moments I’ll never forget.

Every day, I strive to bring this same compassion to other families. But we can’t do this alone. We need your help this Christmas to keep our doors open and ensure that we can continue supporting those who need us.

Despite the setback of our unexpected cut earlier this year, our commitment to the community has only strengthened. We’ve worked tirelessly to maintain our essential services and have even expanded our reach to support more people across West Suffolk and Thetford. Just before the winter season, we opened four additional beds, bringing our total to 12, to ensure we can meet the growing needs of families this Christmas.

As the Ward Manager, my goal is to ensure that our doors are open and the beds are ready for anyone who requires our specialised and expert care. At our hospice, we offer not only medical support but also the emotional backing that patients and their loved ones need to manage the complexities of their conditions during these challenging times.

Your gift creates precious memories

Lisa’s family came to St Nicholas Hospice in a time of overwhelming pain and uncertainty.

They didn’t know what to expect – but found comfort, compassion, and a space that felt like home. Dan, Lisa’s husband, remembers the small acts of kindness that transformed their final days together: a Christmas tree decorated with her favourite red and gold ornaments, pizza and a Christmas movie night, and a cherished moment where their son, James, gifted her a jewellery box he’d made.

The hospice nurses made this possible, guiding Dan and his family through each moment, supporting them as a family and helping them create lasting memories they hold dear today.

Your donation makes moments like these possible for other families. It means peace, dignity, and comfort when it’s needed most.