You confirm that you are the legal owner of any item(s) donated and have the right to donate them to St Nicholas Hospice Care.

All donated items become the property of St Nicholas Hospice Care upon donation.

We welcome:

• New and unused gifts
• Duplicate or unused Christmas presents
• Unopened gift sets
• Unused toys and games
• Unused homeware and accessories
• Unopened toiletries and beauty products
• Gift vouchers (where permitted and valid)
• Unopened food, confectionery, and drink items with a minimum of three months remaining before their expiry date may be accepted at the hospice’s discretion.
• All donated items must be removed from any Christmas wrapping paper or gift bags prior to donation.

For safety, legal, and practical reasons, we cannot accept:

• Used personal care items
• Opened cosmetics or toiletries
• Expired products
• Medicines or healthcare products
• Weapons or sharp items
• Counterfeit goods
• Damaged, broken, or incomplete items
• Items that may pose a health and safety risk
• Electrical items
• Items requiring specialist testing before resale or use.

• Donated items may be used in hospice fundraising activities, including raffles, tombolas, auctions, fundraising events, retail sales, volunteer recognition, and supporter engagement activities.
• St Nicholas Hospice Care reserves the right to determine how donated items are used.

• Donated items will not be exchanged for cash, vouchers, or other goods.
• Donors will not receive compensation for donated items.

Any personal information provided will be processed in accordance with St Nicholas Hospice Care’s Privacy Policy and UK GDPR requirements.

Supporters may choose whether to receive future communications from the hospice.

St Nicholas Hospice Care reserves the right to refuse any donated item that does not meet campaign requirements or raises safety concerns.

Collection point hosts agree to display collection bins and promotional materials provided by the hospice during the campaign period.

• Hosts will take reasonable steps to ensure donated items remain secure and protected from damage.
• Collection point hosts reserve the right to refuse any unsuitable donations.

Collection points must be located in a safe, accessible area.

• St Nicholas Hospice Care will arrange collection of donated items at agreed intervals or at the end of the campaign.
• Collection point hosts should notify the hospice if collection bins become full before the agreed collection date.

The hospice may acknowledge participating organisations in campaign marketing and thank-you communications.

Gift It Again is a St Nicholas Hospice Care campaign that encourages people to give suitable Christmas gifts they will not use another purpose. By donating a new and unused gift, you can pass on the kindness and help create value in support of local hospice care. Gift It Again is one practical way to Be the Gift.

Sometimes we receive a Christmas gift that is thoughtful but simply not right for us. Gift It Again encourages people to give suitable gifts they will not use another purpose. By passing on the kindness, you can help support local hospice care without spending any extra money.

We welcome new, unused gifts such as:

• Gift sets
• Toys and games
• Books
• Candles
• Homeware
• Accessories
• Unopened toiletries
• Alcohol (if unopened and within applicable regulations)

No. To ensure donated gifts are suitable for fundraising activities, we can only accept new and unused items.

Donations can be dropped off at participating collection points across West Suffolk. A list of collection locations will be available on our website and social media channels.

Suitable gifts may be sold through St Nicholas Hospice Care shops or used in fundraising activities such as raffles, tombolas and events. Together, donated gifts help create value in support of local hospice care.

Yes. The campaign is designed specifically to collect duplicate or unused gifts received during the festive period and will run until the advertised closing date.

As gifts are donated items rather than monetary donations, receipts are not routinely issued. If you require confirmation of your donation for a specific reason, please contact Chess Silverton, our Community Fundraiser, please see contact details below.

St Nicholas Hospice Care is here for people across West Suffolk and Thetford facing dying, death and grief. Hospice care is free for patients and families, but it is not free to provide. Local people make local hospice care possible, and Gift It Again is one practical way to support that care.

The campaign will run until the 31st January. Donations received after this date may not be accepted or may be redirected through the hospice’s usual donation channels.

Please contact Chess Silverton the Community Fundraiser at St Nicholas Hospice Care:

Email: chess.silverton@stnh.org.uk

Telephone: 01284 672109