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Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care - 01284 766133.


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Advice and support for medical professionals

If you are in doubt about an End of Life or Palliative Care issue (for patients whose GP is based in West Suffolk and Thetford) do call the Hospice’s Telephone Advice Line on 01284 766133.

It is available 24 hours a day, 365 days a year for Healthcare Professionals who are based in West Suffolk and Thetford.

When you call, be ready to state:

  • Your name, job title and contact number
  • The patient’s name, address and date of birth
  • Whether the patient is known to St Nicholas Hospice Care
  • The current situation and the dilemma or question.

Palliative care and bereavement advice is also available from the Family Support Team from 9am to 5pm, Monday to Friday for any other professional, such as a Social Worker or a Teacher involved in supporting a palliative person and their family – contact 01284 715572 for this service.

Drugs advice

Detailed drugs information can be found at www.palliativedrugs.com. Please also view our drugs disclaimer.

Medicines Information Pack

This document contains information about the use of end-of-life care drugs for medical professionals.

Download Medicines Information Pack