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People Administrator

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

We are currently recruiting for a dedicated People Administrator to join our small and established People team. The role is pivotal in administering all elements of the employee experience and providing a high quality administrative service across 200 employees and 400 volunteers.

Key Responsibilities:

  • Be the first point of contact for general HR queries and oversee a shared HR inbox
  • Administer recruitment processes including advertising, scheduling interviews, conducting pre-employment checks and issuing contracts
  • Maintain employee records on the HR system (CIPHR), updating and optimising the system when necessary
  • Collate and process monthly payroll information (new starters, leavers, changes, sick pay, etc.) with accuracy and in line with deadlines
  • Run monthly reports for monitoring and compliance of DBS checks, Professional Registrations, GDPR compliance, etc.
  • Prepare key HR metric data on a quarterly basis and issue ad hoc reports
  • Help improve HR processes

This is a busy role requiring a strong level of initiative and the ability to support colleagues at all levels of the organisation. You will work closely with the People Advisors to ensure a smooth service across all elements of the employee lifecycle.

The ideal candidate will have:

  • Current and proven experience of providing a customer driven administration service
  • Excellent IT skills, particularly Excel, Outlook and Teams
  • Strong organisational skills
  • The ability to work at fast pace whilst ensuring a high level of attention to detail is maintained.
  • An innovative approach and can do attitude
  • Experience of using an HR Management Information System and/or delivering payroll are highly desirable.

View the full job description and person specification:
People Administrator Job Description

Contract Details

Permanent, full time 37 hours per week
£27,386 per annum

Working for us

As an employee you will receive the following benefits:

  • Opportunity for some home working
  • A Health Cash Plan & Wellbeing programme
  • 25 days annual leave increasing to 29 with service (pro rata for part time employees)
  • Enhanced Occupational sick pay scheme
  • Discounted food in our Bistro café
  • Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
  • Life assurance
  • Free onsite parking

Closing date: Thursday 27 March @ Midday

We look forward to hearing from you

If you would like to discuss the role further please email Emma Page, HR Operations Manager, emma.page@stnh.org.uk.

To apply, please follow this link:

Location, Hardwick Lane, Bury Saint Edmunds, UK

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