Need to talk?
Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care.
Hospice Neighbours Toolkit and Case Study
We launched our Hospice Neighbours Scheme in 2010 with the aim of building teams of local volunteers to provide practical support and companionship to those living with life shortening illness, in their communities based in West Suffolk and South Norfolk.
Today we have 20 teams of volunteer Hospice Neighbours operating from eight hubs across our region. They are providing valued services to patients referred via the Hospice itself and also through our community partners. The service is continuing to grow and develop as our vision for the future of hospice services evolves.
The production of this case study and toolkit has given us an opportunity to reflect on our journey since launch and the lessons we have learned along the way. It is designed to answer the basic questions ‘Why we set this scheme up, what we did and how we did it’. We hope that you find it interesting and thought provoking and that it inspires you to think about how a volunteer scheme similar to this could work in your part of the world.
If you have any questions about the scheme which are not addressed in the guide then please do get in contact.