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Need advice?

Call our 24h help line
01284 766133
We’re here to help

Call our 24/7 advice line for health care professionals and families if you need support with symptom management and end of life care.

Spiritual support for people in our care and in the community

Our Chaplaincy Team is here to support people in our care, to be a resource for our community and its organisations, offering spiritual care for all. Our role is about being there for people, sharing a journey and supporting them in their hopes and fears, dreams, and religious beliefs. Support can be delivered over the phone.

To contact the Chaplaincy team, please email:

Pause for thought:

“What wisdom can you find, that is greater than kindness?”

We need to try and relax and focus on a place or feeling that brings calm to our body, mind and spirit.

Deep peace of the running wave to you.
Deep peace of the flowing air to you.
Deep peace of the quiet earth to you.
Deep peace of the shining stars to you.
Deep peace of the gentle night to you.
Moon and stars pour their healing light on you.

Gaelic Blessing

Music for reflection and peace

The Chaplaincy team has provided some music that may offer reflection and peace. Please feel free to sing along or listen to well-known hymns ‘Amazing Grace’ and ‘The Lord’s My Shepherd’, and a piece of instrumental music entitled ‘Peace’.

Sometimes when things are happening and so out of our control, we do not know what we need or who could provide support and guidance. The following sections will guide you.

Spiritual and religious support for your loved one

If your loved one belongs to a local faith community they may wish to have some connection with their local minister who they know.

This website will enable you to find your local church. At this time, it is not possible to have someone to visit in person, however, by phone, Skype or Facetime prayers may be said and comfort found.

Hearts for the Hospice

During the first weeks of the national lockdown caused by the Coronavirus , the need to help families and friends coping with dying, caring and grief and feel connected became clear.

Hospice staff and volunteers were joined by members of the community who began to knit and crochet hearts.  To date October 2020 more than four thousand hearts have been donated. These hearts can be given to those unable to see and be close to the people important to them.

We hope that these tokens help to forge emotional links between loved ones, creating a feeling of togetherness, which we hope will give peace and comfort to those who need it.

We are grateful to everyone who has made and donated knitted hearts. Many people have received solace from them.

If you, or someone you care for, would like a heart, please email If your loved one is at the Hospice, please speak to a member of staff.

Medical and clinical

The spiritual and religious needs of a person are very important. If the person in your care or family is seeking religious support, it is important to ask questions, to enable you to know what support is wished for and needed. Ask if the person can share what is important to them and what things make them who they are.

Click here for questions might aid you in getting the conversation started.

It is important to listen to what is being said or avoided.

Sources of hope:
What keeps you going in difficult times?
Organised religion:
Are you part of a religious or spiritual community? How does that help you?
Personal spirituality:
What spiritual beliefs do you find most helpful to you personally?
Effect of healthcare:
Is there anything I can do to help you cope spiritually at this time?

For local ministers

The Chaplaincy Team can be a resource to support you as ministers and the local community by signposting to local relevant people or bereavement support. Please email us at

Some prayers

Please see below a selection of links to different of prayers, which you may find comforting at certain points during this difficult time.

Online live streaming of services

During the Covid-19 outbreak, services and masses are no longer able to take place in the community. We have been made aware that live streaming of services and masses is taking place. These can be viewed using the links below:

General resources

The Church of England

Diocese of St Edmundsbury and Ipswich

The Roman Catholic Diocese of East Anglia

Muslim Community in Bury St Edmunds


Methodist Church

The Inter Faith Network

Daily Hope, also offers music, prayers and reflection as well as services
0800 804 8044